Privacy Policy
Your privacy is important to DoINeedSpineSurgery. We understand that health is
a very personal, private subject, and we want you to feel as comfortable as possible
visiting our website and using its services. Perhaps you are visiting
DoINeedSpineSurgery
to learn about health for yourself, perhaps on behalf of someone else. This Privacy
Policy and Agreement ("Privacy Policy") will tell you what information
we collect about you and about your use of our website. It will explain how we
protect that information and what choices you have about how it is used. Please
read this Privacy Policy carefully so that you will understand clearly both our
commitment to you and your privacy, and how we may collect and use information.
By using the DoINeedSpineSurgery site, you agree to the terms of this Privacy
Policy. Here are the topics covered:
- What personally identifiable information of yours is collected;
- What organization is collecting the information;
- How the information is used;
- With whom the information may be shared;
- What choices are available regarding collection, use and distribution of
the information;
- What kind of security procedures are in place to protect the loss, misuse
or alteration of information under our control; and,
- How you can correct any inaccuracies in the information.
Be advised that any information (including personal and medical information)
that you reveal in an DoINeedSpineSurgery public forum (such as a bulletin board,
mail list, chat room/event) is not protected by this Privacy Policy. Such postings
will be seen by third parties not related to DoINeedSpineSurgery. What you've
written could be used by others in ways we are unable to control or predict, including
to contact you for unauthorized purposes. Also, if you access a third party site
from a link on DoINeedSpineSurgery, any information you reveal on that site is
not subject to this Privacy Policy. You should consult the privacy policies of
each site you visit.
PART ONE
Information We Collect
Personal Information is information that can be used to identify or contact
you. DoINeedSpineSurgery collects only the personal information you provide
to us. We collect the Personal Information that you provide to us in two general
and distinct ways: (1) When you register as a Member and/or when you update
your account, and (2) When you participate in any of the Electronic Consultation
Live Services. We also collect non-personal information through the use of "cookies."
DoINeedSpineSurgery does not store any personally identifiable information in
any cookies on your computer. All of these are described in more detail below.
Registration and Member Profile
You may use our website without registering or submitting any Personal Information.
In that case, the only information we collect will be non-personal information
collected through the use of cookies (see details below). However, in order
to have access to certain services and content available on our site (e.g.,
SpineSurgerySurvey), you are required to complete a registration form. We use
the Personal Information that you provide through registration to respond to
questions from you and/or inform you of significant changes to this Privacy
Policy. We may also use this information to send you emails with special promotions
or newsletters with content that we think may be of interest to you. You can
always opt-out of receiving such emails or unsubscribe to newsletters at the
time you register or at any time - see below for more detail about opting-out
of receiving emails and newsletters.
The information we collect in the Registration form and SpineSurgerySurvey
is set forth below. Required information is indicated by an asterisk*. Provision
of all other information is optional.
Registration: *Email Address(used as Member ID*Password (self-determined)*Name
(Last, First, MI) *Home Address (Street, P.O. Box, etc.) *City *State *Country
*Telephone Number (Home, Work, Emergency Number) *Marital Status *Gender *Age
Group/Birthday
Cookies
We also collect anonymous, non-personal information about your use of our site
through the use of "Cookies," which are small computer files that
we transfer to your computer's hard drive that allow us to know how often someone
visits our site and the activities they conduct while on our site (such as the
chat rooms you visited, etc.). Every computer is assigned a different cookie
by DoINeedSpineSurgery. The information collected by cookies helps us dynamically
generate advertising and content on web pages specifically designed for you
and also allows us to statistically monitor how many people are using our site
and for what purpose. We may use cookie information to target certain advertisements
to your browser or to determine the popularity of certain content.
Your browser software can be set to reject all cookies. Most browsers offer
instructions on how to reset the browser to reject cookies in the "Help"
section of the toolbar. If you reject our cookie, certain of the functions and
conveniences of our site may not work properly but you do not have to accept
our cookie in order to productively use our site. While it may be possible to
link non-personal cookie information to Personal Information collected in other
ways, we want you to know that if you accept our cookie we will not, without
your consent, link the cookie information we collect to Personal Information
you provide to us on our site.
Sponsors, partners, or advertisers on DoINeedSpineSurgery may also use their own cookies
when you click on their advertisement or link to their site or service, or even
if the advertisement simply appears on a page that you are viewing. Some advertisers
use companies other than DoINeedSpineSurgery to serve their ads and these companies ("Ad
Servers") may also collect non-personal information through the use of
cookies on our website. We do not control these third parties' use of Cookies,
or how they manage the non-personal information they gather through them. However,
we do require sponsors, advertisers, and Ad Servers who collect cookie information
through our website to agree that they will not collect any Personal Information
from our site without your consent. They have promised us they will not link
any non-personal cookie information collected by them on our site to Personal
Information they or others collect in other ways or from other sites. You should
review the privacy policy of other sites you visit or link to from our site
to understand how these other sites use cookies and how they use the information
they collect through the use of cookies on their own sites.
Children
We are committed to protecting the privacy of children. This website is not
designed or intended to attract children under the age of 13. We do not collect
Personal Information from any person we actually know is under the age of 13.
Public Forums
This Privacy Policy does not protect you when you use DoINeedSpineSurgery public forums.
As a service to our users, DoINeedSpineSurgery features chat rooms and bulletin boards where
users with similar medical conditions can share information and support one
another. In addition, we offer online discussions on a variety of topics moderated
by medical experts. You should be aware that any information shared in a chat
room, bulletin board or online discussion is public information and may be seen
or collected by third parties that do not adhere to our Privacy Policy. You
should think carefully before disclosing any personal information in any public
forum.
PART TWO
Disclosure of Your Information
Except as set forth in this Article or as specifically agreed to by you,
DoINeedSpineSurgery
will not disclose any Personal Information it gathers from you on our website.
We may release Personal Information to third parties: (1) to comply with valid
legal requirements such as a law, regulation, search warrant, subpoena or court
order; or (2) in special cases, such as a physical threat to you or others.
In the event that we are legally compelled to disclose your Personal Information
to a third party, we will notify you unless doing so would violate the law or
court order.
Disclosure to DoINeedSpineSurgery Subsidiaries
DoINeedSpineSurgery may disclose Personal Information to its corporate subsidiaries. Any
Personal Information provided to subsidiaries of DoINeedSpineSurgery will be treated by
those subsidiaries in accordance with the terms of this Privacy Policy.
Disclosure to DoINeedSpineSurgery Operations and Maintenance Contractors
DoINeedSpineSurgery operations and maintenance contractors sometimes have limited access
to your Personal Information in the course of providing products or services
to DoINeedSpineSurgery. These contractors include vendors and suppliers that provide us
with technology, services, and/or content related to better operation and maintenance
of our website. Unless you have opted out of receiving emails and newsletters
from DoINeedSpineSurgery, these contractors also may have access to your email address to
send newsletters to you on our behalf or to send emails to you for purposes
such as conducting market research on our behalf. Access to your Personal Information
by these contractors is limited to the information reasonably necessary in order
for the contractor to perform its limited function for DoINeedSpineSurgery. We also contractually
require that our operations and maintenance contractors 1) protect the privacy
of your Personal Information consistent with this Privacy Policy, and 2) not
use or disclose your Personal Information for any purpose other than providing
us with products and services.
Disclosure to Website Service and Content Contractors
Certain content and services offered to you through our website are served on
websites hosted and operated by a company other than DoINeedSpineSurgery ("Third Party
Contractor Websites"). For example, if you purchase an item through one
of DoINeedSpineSurgery's cooperative services (e.g., Drug Store, Medical Equipment), you
will be purchasing it from the Third Party Contractor Website and not
DoINeedSpineSurgery.
DoINeedSpineSurgery does not disclose your Personal Information to these Third Party Contractor
Websites without your consent, but you should be aware that any information
you disclose once you access these other sites is not subject to this Privacy
Policy. DoINeedSpineSurgery does not endorse and is not responsible for the privacy practices
of these Third Party Contractor Websites. You should review the privacy policy
posted on the other site to understand how that Third Party Contractor Website
collects and uses your Personal Information. DoINeedSpineSurgery makes an effort to make
it obvious to you when you leave our website and enter a Third Party Contractor
Website, either by requiring you to click on a link or by notifying you on the
site. In addition, if you see a phrase such as "Powered by" or "in
association with" followed by the name of a company other than
DoINeedSpineSurgery,
then you are on a website hosted by a company other than DoINeedSpineSurgery.
Disclosure to or by Co-branded Channel Partners
DoINeedSpineSurgery is a contractor and provides co-branded content and services
to websites hosted and operated by companies other than DoINeedSpineSurgery
("Channel Partner Websites"). You can only access these co-branded
content and services through the Channel Partner Website, and usually from the
health section of these other websites. Our current Channel Partners are available
for your review by contacting information@marketdawg.com. The co-branded
DoINeedSpineSurgery
pages that you may access through a Channel Partner Website have different registration
processes and opportunities for information collection, and Personal Information
that you provide on these pages may be shared with the Channel Partners. Each
of these co-branded DoINeedSpineSurgery sites has its own privacy policy posted
on that site, which explains what information is disclosed by
DoINeedSpineSurgery
to the Channel Partner and vice versa. If you visit one of these co-branded
DoINeedSpineSurgery sites, please read the privacy policy that is posted on
that site, as well as the individual privacy policy of the Channel Partner Website.
Credit Card Information Security
Rest assured that your highly sensitive credit card information will be protected
and secured by VERISIGN on-line credit card services. For more information regarding
their guarantees and privacy policy, please contact their website.
Disclosure to Linked Sites
In addition to the Third Party Contractor Websites that you may access as described
above, for your convenience there are links to websites operated by companies
other than DoINeedSpineSurgery ("Third Party Websites") that are not contractors
who provide content or services through our website. These links may be found
in advertisements, referenced within content, or placed beside the names or
logos of sponsors. DoINeedSpineSurgery does not disclose your Personal Information to these
Third Party Websites and DoINeedSpineSurgery does not endorse and is not responsible for
the privacy practices of these sites. If you choose to link to one of these
Third party Websites, you should review the privacy policy posted on this other
site to understand how that Third Party Website collects and uses your Personal
Information.
Disclosure of Aggregate Information
DoINeedSpineSurgery may provide to third parties non-personal information about
you that does not allow you to be identified or contacted and that is combined
with the non-personal information of other users. For example, we might inform
third parties regarding the number of users of our site and the activities they
conduct while on our site. We might also inform a medical company (that may
or may not be an advertiser on our site) that "30% of our users live east
of the Mississippi" or that "25% of our users have tried alternative
medicine." Depending on the circumstances, we may or may not charge third
parties for this Aggregate Information. We also may not limit the third parties'
use of the Aggregate Information, except that we do require third parties to
whom we disclose Aggregate Information to agree that they will not attempt to
make this information personally identifiable by combining it with other databases
or otherwise.
Compliance with State and Federal Law
DoINeedSpineSurgery shall use its best efforts to ensure that all disclosures
of Personal Information made pursuant to this Privacy Policy will comply with
all final regulations implementing the Administrative Simplification provisions
of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) (42
U.S.C. Sec. 201, et seq.) including, without limitation, Standards for Privacy
of Individual Identifiable Health Information as well as more stringent California
law on and after the effective date of such final regulations as they are promulgated,
revised and interpreted from time to time.
PART THREE
How DoINeedSpineSurgery Handles Privacy and Security Internally
DoINeedSpineSurgery wants your Personal Information to remain as secure as possible. That
is why we have a two-level security system at DoINeedSpineSurgery that combines leading
technical safeguards and a code of conduct for those employees that are permitted
to access our customers' Personal Information.
(1)DoINeedSpineSurgery uses Secure Socket Layer (SSL) encryption technology in transmitting
your personal information to our servers to help ensure the integrity and privacy
of the Personal Information you provide to us via the Internet. Encryption involves
systematically scrambling numbers and letters, so that even if someone managed
to intercept the information, they would not be able to make sense of it. In
order to take advantage of this encryption technology, you need to have an Internet
browser that will support 128-bit encryption, such as Netscape or Microsoft
Explorer.
(2)Only a limited number of DoINeedSpineSurgery employees are authorized to access your
Personal Information. All DoINeedSpineSurgery employees must abide by our Privacy Policy
and those who violate our Privacy Policy are subject to disciplinary action,
up to and including termination. Although we will make every reasonable effort
to protect your Personal Information from loss, misuse, or alteration by third
parties, you should be aware that there is always some risk involved in transmitting
information over the Internet. There is also some risk that thieves could find
a way to thwart our security systems.
PART FOUR
Your Privacy Choices
When you complete the Registration or update your Member Profile, you will be
given the option of receiving recurring informational/promotional emails from
DoINeedSpineSurgery and/or third parties. You may opt out of receiving emails from or on
behalf of DoINeedSpineSurgery at Registration by removing the automatic check mark from
the statement that expresses a preference for receiving these emails and newsletters.
You may also opt out of receiving these emails and newsletters at any time by
changing your preferences within your Member Profile.
We ask for contact information (such as name and email address) if you wish
to subscribe to various newsletters. You can unsubscribe from such newsletters
very easily. When you have received a newsletter you wish to stop, click on
the "reply" button in your mail program, then type in the word "UNSUBSCRIBE"
in the "Subject" field and send. DoINeedSpineSurgery Customer Service will unsubscribe
you from that newsletter in two to three business days.
At Registration and at various times as you use the site, you may have the
option of receiving emails or newsletters from third parties, participating
in research or marketing surveys and participating in other activities. You
may exercise these options by placing a check mark beside a statement that expresses
a preference for receiving these communications or participating in these activities.
You may change your decision at any time by changing your preferences within
your Member Profile or by following other directions provided in association
with the individual communication or activity.
This privacy statement applies only to the DoINeedSpineSurgery website. The
DoINeedSpineSurgery site
does contain links to other sites. Once you enter another website (whether through
an advertisement, service, or content link), be aware that DoINeedSpineSurgery is not responsible
for the privacy practices of such other sites. We encourage you to look for
and review the privacy statements of each and every web site that you visit
through a link or advertisement on DoINeedSpineSurgery's site or any site that collects
Personal Information from you.
PART FIVE
Updating Your Personal Information and Contacting DoINeedSpineSurgery
You can always contact us in order to (1) inactivate your Personal Information
from our systems, (2) update the Personal Information that you have provided
to us, and (3) change your preferences with respect to marketing contacts or
other activities, by emailing us at information@marketdawg.com. Such changes
will not have any effect on other information that DoINeedSpineSurgery maintains.
You should be aware that it is not technologically possible to remove each
and every record of the information you have provided to DoINeedSpineSurgery
from our servers. The need to back-up our systems to protect information from
inadvertent loss means that a copy of your personal information may exist in
a non-erasable form that will be difficult or impossible for us to locate. Nevertheless,
we promise that upon receiving your request, all personal information stored
in the databases we actively use for research and daily business activities,
and other readily searchable media, will be inactivated.
Privacy as it applies to the Internet is a dynamic, rapidly developing area.
In the future, we may make significant changes to our privacy policy affecting
the use of the Personal Information we collect. We will notify you by email
of any significant changes and obtain your "opt-in" consent to any
significant new uses of your Personal Information, if it was collected from
you prior to a significant change in this policy. We may also make non-significant
changes to our Privacy Policy that generally will not affect our use of your
Personal Information. You should also check this posted Privacy Policy for any
future changes. If you do not agree to the terms of this Privacy Policy or any
revised policy, please exit the site immediately.
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